How Our Legal Terms Apply to You
Our terms of service are written to reflect the legal environment in Indonesia, where participation depends on local law. When you open an account with us, you enter into a binding agreement that governs how we process your deposits — whether made through DANA, OVO, GoPay,
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or QRIS — and how we handle withdrawals, account verification, and transaction records. We retain transaction data for a minimum of twelve months, consistent with standard financial record-keeping practice. Any dispute that arises from your account activity is addressed through our internal resolution process first, with
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escalation paths clearly documented in your account dashboard. We do not share your personal or financial data with third parties outside of what is required for payment processing through your chosen local payment rail. These terms may be updated; we notify you via the registered email
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address on your account within seven days of any material change.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.